GoPlusus - Dog Treadmill, Pet Running Machine for Small/Medium-Sized Dogs Indoor Exercise

Product Description

The Best Price Is Guaranteed!

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, simply give us a call and we will match it. If you make a purchase and find a lower price online within one month of that purchase date, let us know and we credit back the difference. 

We want you to feel confident that you are getting the absolute best price for the product you are ordering.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within one month from the date of your order and we will process the credit accordingly.

Our 100% Price Match Guarantee has the following restrictions:

Promotions such as rebates and buy one, get one free offers are not eligible
We cannot price match items that are out of stock.
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the item you have purchased
The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
Price Matches Do Not Apply For Exchange Orders

Damaged or Missing Items

Prime Pet Equipment works with established shipping and freight carriers to deliver orders as safely and efficiently as possible. While damage during transit is uncommon, it may occasionally occur.

Please inspect all shipments immediately upon delivery.

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  If visible damage is present, we recommend refusing delivery and noting the damage with the carrier.
  
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  If the outer packaging shows minor damage, please note “Package Damaged” when accepting delivery.
  
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  Any damage or missing items must be reported to Prime Pet Equipment within 24 hours of delivery, as carrier claims are subject to strict time requirements.
  

To report a damaged or missing item, please contact our customer support team as soon as possible.

Customer Support: (866) 738-9820

After review, Prime Pet Equipment will work with the carrier and supplier to determine an appropriate resolution. Depending on the circumstances, this may include replacement parts or a replacement item. All resolutions are handled in accordance with our Return Policy.

Shipping Methods and Delivery Times

Prime Pet Equipment ships products from multiple warehouse locations using various carriers, depending on the product type and delivery destination. Orders containing items from different manufacturers may ship separately and arrive in multiple deliveries.

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  Orders are typically processed within 1–2 business days.
  
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  Delivery times vary based on product availability, carrier, and destination.
  
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  Freight shipments may require delivery appointments, and carriers may contact customers directly to arrange delivery.
  

Estimated delivery times are provided as guidelines only and are not guaranteed.

For questions regarding shipping methods or delivery timelines, please contact our customer support team at (866) 738-9820.

Shipping Locations and Delivery Restrictions

Prime Pet Equipment currently ships to addresses within Canada.

Certain locations may be subject to additional delivery considerations, including but not limited to:

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  remote or rural areas
  
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  island locations requiring ferry access
  
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  limited-access delivery locations
  

If you are unsure whether your location is eligible for delivery, please contact us prior to placing your order.

Pricing, Taxes, and Import Fees

All prices displayed on our website are listed in Canadian dollars (CAD).

Applicable sales taxes are calculated at checkout based on the shipping address. Any duties or import-related fees, where applicable, are addressed prior to delivery to help ensure a smooth shipping experience.

Contact Information

Prime Pet Equipment

Phone: (866) 738-9820

Additional contact details are available on our Contact page.

WHY SHOP WITH US?

☑ Fast Response & Service Times, Add Piece of Mind for Your Business and Home.

☑ We Ship Directly From Our Manufacturers To Save You Costs & Get You Full Manufacturer’s Warranty On All Products.

☑ Friendly, Experts Trusted By Hundreds of businesses

☑ 30 Day Money Back Guarantee on most products (Please confirm with customer service) & SSL Secure Payment Gateway Make Shopping Easy and Stress-Free.

☑ Price Match Guarantee Ensures You'll Receive The Best Deal Online Even After Your Purchase.

☑ We Work With Commercial and Residential Customers Every Day, To Ensure Quality Workmanship